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BOUNCE HAUS CO.

GOOD TO KNOW

Frequently Asked Questions

Can I hire a popcorn or slushy machine without a jumping castle?

Yes. Our popcorn and slushy machines are available as individual hires. Explore Single Hires to choose your equipment.

Can I book more than one item for the same event?

Yes. Choose eligible individual hires and party extras to bring your celebration together. Availability is checked for the equipment in your booking.

Can I choose the colours for my castle?

Yes. Our white castles offer Blue, Pink and Light, White & Bright styling options. Explore the close-up photographs of the balls and mats to pick your look.

What is included in the Small Castle Party Bundle?

The Small White Castle for four hours, a small popcorn machine with 25 bags and a single slushy machine with 25 cups and straws. Package price: $499.

What is included in the Large Castle Party Bundle?

The Large White Castle for four hours, a large popcorn machine with 50 bags and a double slushy machine with 50 cups and straws. Package price: $799.

Can I add extras to a bundle?

Selected complementary extras may be available with your bundle. You can explore the options offered for your chosen package.

What flavours can I choose for the slushy machines?

Our listed flavours are blue lemonade, tropical, raspberry and tutti frutti. Choose from the flavours offered with your selected machine.

Do popcorn and slushy machines come with a table?

For popcorn and slushy hires, choose an available display-table option: black with a gold Bounce Haus Co. logo, white with a gold logo, or your own suitable table. Any customer-supplied table must safely support the hired equipment.

How long can I hire a white castle?

Our Small and Large White Castles have four-hour and six-hour hire options. Choose the duration that suits your celebration.

What if I need a generator?

If suitable power isn’t available within 20 metres, you can select a generator where offered. A generator is listed at $249 as a standalone hire or $199 as an add-on.

Can I book a site supervisor?

Site supervision is offered at $50 per hour, for up to four hours, subject to staff availability.

How do I know whether my event address can be serviced?

Enter your event and delivery details during booking. Some delivery addresses require review before your booking can be confirmed.

How much space do I need for the Small White Castle?

The castle measures 4 × 2.5 × 2.5 metres. Please allow a clear setup area of at least 5 × 3.5 metres, with 3 metres of vertical clearance, plus safe access to the site.

How much space do I need for the Large White Castle?

The castle measures 4.5 × 4.5 × 3.5 metres. Please allow a clear setup area of at least 5.5 × 5.5 metres, with 4 metres of vertical clearance, plus safe access to the site.

How much space do I need for the Black Nightclub?

The inflatable measures 6 × 5 × 3.6 metres. Please allow a clear setup area of at least 7 × 6 metres, with 4.1 metres of vertical clearance, plus safe access to the site.

What if the equipment will not fit?

Please check your available space, access and ground conditions before booking. If the site is unsuitable or the equipment cannot be installed safely, reasonable costs incurred may be charged in accordance with your booking agreement.

When do you need access to set up and pack down?

Please make the site available at least one hour before your scheduled booking time for setup and safety checks. Allow approximately one hour after your hire for pack-down and cleaning.

What areas do you service?

Bounce Haus Co. is based in Bardia and serves South West Sydney, including Leppington, Denham Court, Edmondson Park, Oran Park, Wilton, Austral, Ingleburn, Cabramatta, Liverpool, Canley Heights and Canley Vale. Our main service area extends from Campbelltown to Bankstown. Delivery availability and charges depend on your event address.

Who are the castles best suited to?

The Small White Castle is a playful choice for younger children. The Large White Castle safety sheet specifies ages 3–14, with a maximum of 12 children at one time. Follow the applicable conditions of entry and adult supervision requirements for every hire.

The party, taken care of. Make the celebration yours, with stylish equipment, thoughtful extras and friendly service from the Bounce Haus Co. team.

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